Privacy policy
Privacy Policy — 15 Fathoms
Last updated: February 26, 2026
15 Fathoms (“we”, “our”, or “us”) operates this website and store to provide apparel and related products to our customers. This Privacy Policy explains how we collect, use, and share personal information when you visit our site, make a purchase, or contact us.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
Information We Collect
We collect information necessary to operate our store and fulfill orders, including:
Information you provide
- Name
- Email address
- Shipping and billing address
- Phone number
- Order details and purchase history
- Messages sent to us (customer support, reviews, etc.)
Automatically collected information
- IP address
- Device and browser type
- Site usage and browsing activity
- Cookies and similar tracking technologies
Payment information
Payments are securely processed through Shopify and payment providers. We do not store full credit card numbers.
How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer support
- Send order confirmations and updates
- Prevent fraud and maintain security
- Improve our store and customer experience
- Send marketing emails or texts (only if you opt in)
You may unsubscribe from marketing communications at any time.
Sharing Information
We share information only when necessary to operate our business, including:
- Shopify (store platform & checkout)
- Payment processors
- Shipping carriers
- Email/SMS marketing services
- Analytics and security providers
We do not sell your personal information.
Cookies & Tracking
We use cookies to:
- Keep your cart active
- Remember preferences
- Measure store performance
- Show relevant ads
You can disable cookies in your browser settings, though some features may not function properly.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Opt out of marketing communications
To exercise any of these rights, contact us using the information below.
Data Retention
We retain order information for accounting, legal, and customer service purposes unless deletion is requested and permitted by law.
Children
Our store is not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Updates will be posted here with a revised date.
Contact
Questions about this policy or your personal information:
Email: info@15fathoms.com
Mail:
15 Fathoms
11835 Carmel Mtn Rd Ste 1304 PMB 265
San Diego, California, United States
